IACET uses non-volunteer resources to support the work of the organization. Use the information below to contact the administrative staff at IACET.

Position Person Email Phone
Interim CEO and Chief Information Officer Randy Bowman randy.bowman@iacet.org +1 (703) 763-0705 ext. 103
Director of Operations Diana Cardona diana.cardona@iacet.org +1 (703) 763-0705 ext. 105
Chief Accreditation Officer Dr. Karen LaMarsh karen.lamarsh@iacet.org +1 (703) 763-0705 ext. 102
Chief Standards Officer Sherard Jones sherard.jones@iacet.org +1 (703) 763-0705 ext. 107
Manager, Accredited Provider and Affiliate Services Jessica Perdomo jessica.perdomo@iacet.org +1 (703) 763-0705 ext. 104
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Randy is a seasoned executive leader currently serving as the Interim President and CEO of IACET, a non-profit accrediting body in the continuing education and training sector. With a focus on strategic vision and operational excellence, he effectively leads the organization to achieve its mission and goals.

With over two decades of experience in various leadership roles, Randy has a proven track record of driving organizational success. His expertise lies in aligning technological solutions with strategic objectives, ensuring operational efficiency and sustainable growth.

Reasons to contact Randy
  • You need technical support with an IACET website or technology service (for example, if you have technical issue registering for an IACET event or if you can’t log-in to iacet.org)
  • You would like to add or correct some content on the IACET website or the IACET portal.
  • You have questions about or need some guidance on an IACET policy, process, or procedure.
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As the Chief Accreditation Officer, Karen is responsible for overseeing and implementing the accreditation application process and training solutions for the Commission and external stakeholders necessary to achieve the strategic and operational goals of the Board of Directors. She oversees the management of the application process, including appeals and denials, and the development and coordination of application workshops, application assistance webinars, and professional development learning events. 

With over 20 years of experience as a continuing education professional and almost 15 years on the IACET Commission and as a Facilitator, she is an advocate for quality adult training, workforce development, and continuous improvement. Karen also serves as the staff liaison to the Competency-based Learning Task Force and the Distance Learning Taskforce. 

Reasons to contact Karen
  • You have a question about the accreditation and reaccreditation application processes 
  • You have questions about or need some guidance on an element in the ANSI/IACET Standard and Application 
  • You need information about becoming a Peer Reviewer
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Sherard Jones is the President of Strategic Futurist Consulting, an organization whose mission is to provide global leadership in Credentialing, Accreditation and Standards Development. Sherard has over 15 years of experience with IACET Accreditation in various roles and is committed to applying his expertise to support IACET in meeting its strategic goals. Sherard is currently a Lead Assessor for the ANSI-CAP program, has worked as Vice President of Education and Training for IAPMO, and was a past Chair of the IACET Commission. Sherard has 10+ years of experience in strategic program development and has partnered with clients having business needs varying from creating international workforce development programs to build capacity through training and credentialing — to creating and overseeing organizational restructuring plans.

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Diana Cardona is a seasoned bilingual executive leader with 15 years of experience in the nonprofit industry.  Starting her career as a membership coordinator and accelerating through various leadership roles of increasing responsibility in the operations of various non-profits, her leadership and oversight for day-to-day functions have been key in helping organizations reach their objectives. 

She is an operations problem solver and all-round strategic partner in developing strategies that ensures that IACET operate most optimally in terms of financial transperency, stability, productivity, and effectiveness. She has internal and external facing responsibilities, ranging from finance to human capital development to project management. Her unique skills as trusted advisor, strategic thought partner and Executive liaison have earned her the highest level of respect and support given in her field.

Reasons to contact Diana
  • You need to pay your invoice or have questions about your invoice
  • You need to submit a travel expense reimbursement request
  • You have questions about or need some guidance on an IACET policy, process, or procedure.
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Holding the title of  Manager, Accredited Provider and Affiliate Services, Jessica is charged with handling all member and prospective member inquires directly related to their account. She aides prospective members with any questions they may have in regards to our accreditation process.

With over 10 years of customer service and member service experience, representing the front line of IACET provides her with the opportunity to assist all of our valued providers and individual members to the best of her ability.

Jessica has also been appointed as the staff liaison for the Awards Committee as well as the Membership Committee.

Reasons to contact Jessica
  • General questions regarding the application process.
  • Questions about account status.
  • Password reset.
  • Account set-up assistance.
  • Provider plaque inquires.
  • Replacement of primary and secondary as well as the addition of any new contacts to your organizations account.


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