Staff

As the Director of Accreditation and Training, Karen is responsible for overseeing and implementing the accreditation application process and training solutions for the Commission and external stakeholders necessary to achieve the strategic and operational goals of the Board of Directors. She oversees the management of the application process, including appeals and denials, and the development and coordination of application workshops, application assistance webinars, and professional development learning events. 

With over 20 years of experience as a continuing education professional and almost 15 years as an IACET Commissioner and Facilitator, she is an advocate for quality adult training, workforce development, and continuous improvement. Karen also serves as the staff liaison to the Competency-based Learning Task Force and the Distance Learning Taskforce. 

As the Vice President of Technology and Organizational Effectiveness, Randy is responsible for overseeing and implementing the technological solutions necessary to achieve the strategic and operational goals of the Board of Directors.  He oversees the development of all web applications, like the public website, the IACET member portal, and the accreditation application submission and review modules.

With over 20 years of experience as a full-stack developer, providing software and IT solutions within the non-profit and government verticals, he is an expert in the design, development, and implementation of membership management systems, focusing on tightly integrating technology platforms for associations.

Randy also serves as the staff liaison to the Policy and Procedures Committee and to the PNG Advisory Board.

Holding the title of Coordinator of Accredited Provider and Member Services, Jessica is charged with handling all member and prospective member inquires directly related to their account. She aides prospective members with any questions they may have in regards to our accreditation process.

With over 10 years of customer service and member service experience, representing the front line of IACET provides her with the opportunity to assist all of our valued providers and individual members to the best of her ability.

Jessica has also been appointed as the staff liaison for the Awards Committee as well as the Membership Committee.

As the Director of Operations, Amy is responsible for managing the day-to-day operations necessary to ensure that IACET achieves its strategic goals and objectives. She provides leadership, direction, and administration for IACET’s activities. Amy is responsible for the oversight of all meeting planning, financial tasks, and is the staff liaison to the Nominations and Elections Committee and the Awards Committee.

Prior to joining IACET, Amy had a 10-year long career as a social worker, specializing in family and child services. In 2000, she began her career working in the non-profit association space. Amy managed programs and projects in the areas of emergency medical services, emergency management, and healthcare.

Amy graduated from Assumption College with a B.A. in Social and Rehabilitation Services and earned a Master of Social Work degree from Virginia Commonwealth University.

As the Coordinator of Accreditation and Training, Alexa is responsible for assisting with matters related to upholding best practices for continuing education and training. Her duties include hosting virtual site visits, helping facilitate IACET workshops and webinars, and providing information throughout the ANSI/IACET 1-2018 Standard and Application review process. 

She also serves as the Digital Badging Standard Committee staff liaison.

Alexa has a Bachelor of Arts in Integrative Studies and earned a Master of Education from George Mason University. She lives in the Washington DC metro area, and enjoys staying active, being outdoors, and spending time with friends and family.

A student at Northern Virginia Community College, I am not a stranger to the non-profit world. I interned at the American Gear Manufacturers Association where I assisted the education, membership, and technical departments with various projects. Here at IACET, I am the Special Projects Assistant where I primarily work with the Marketing and Operations departments. I am the primary contact for social media and assisting or directing our stakeholders to the appropriate person to discuss their needs.

Sherard Jones is the President of Strategic Futurist Consulting, an organization whose mission is to provide global leadership in Credentialing, Accreditation and Standards Development. Sherard has over 15 years of experience with IACET Accreditation in various roles and is committed to applying his expertise to support IACET in meeting its strategic goals. Sherard is currently a Lead Assessor for the ANSI-CAP program, has worked as Vice President of Education and Training for IAPMO, and was a past Chair of the IACET Commission. Sherard has 10+ years of experience in strategic program development and has partnered with clients having business needs varying from creating international workforce development programs to build capacity through training and credentialing — to creating and overseeing organizational restructuring plans.

Graduated with a B.A. in Business Administration with a concentration on management from Strayer University in 2008. She works closely with the Council on Standards Development assisting the Standard Consensus Body, and/or committees with their Standards development projects and editing and maintaining IACET standards and publications. Before IACET, Teshia worked as a Technical Writer with large and small government contracting firms for more than 20 years with the last six as a Proposal Writer throughout the DC, Maryland and Virginia locale.

“I believe that my background in technical writing and documentation development will allow for a nice transition into assisting the IACET Standards Department,” Payne said. “I look forward to working with all of the different people that contribute to our standards’ process and to continue to build on the strong reputation and success of promoting and enhancing the quality of continuing education and training.”